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Client Services is our central one-stop for student inquiries related to admissions, financial aid and awards, transcripts and student accounts. If you have questions about studying at U of T or the application process, you can connect with a recruitment officer.

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FAQ

How do I apply to U of T?
When do I need to apply?
Do I need to fill out a supplementary application or student profile?

It depends on what you’re applying to, but most programs do not require additional applications. Some programs, colleges and campuses ask students to fill out an added application or profile. You should receive an email that will indicate if you need to fill out an application, where you can find it and what the deadline is. You can also find this information by looking up your intended program’s requirements in the Program Finder.
What courses do students from outside of Canada need to apply to U of T?
What English language requirements do I need to be accepted to U of T?
If I’ve done Advanced Placement or International Baccalaureate, will I be eligible for transfer credits?
I’ve applied to study at U of T, but I want to change my program choices. How can I make changes to my application?

All changes to your application should be made before the application deadline.

If you have applied using the OUAC Undergraduate Application and wish to make changes to your initial application, you must do this by logging in to the Ontario Universities’ Application Centre website.

All other applicants (International/Internal/Part-Time/Non-Degree) should log onto JOIN U of T, click on Check Status, and follow the instructions for making changes to your application.

We do not accept any changes or corrections via email or telephone.
When will I hear from the university after I submit my application?
How do I contact University Admissions and Outreach?
Telephone & In-Person Inquiries
We are available for telephone and in-person inquiries.

Email Inquiries
Connect with us by email for:
- Admissions: apply.adm.utoronto.ca/register/questions
- Ask a Student: apply.adm.utoronto.ca/register/askastudent
Contact Client Services for financial aid inquires including:
- OSAP (Ontario Student Assistant Program) full and part-time
- BSWD (Bursaries for Students with Disabilities)
- UTAPS (University of Toronto Advanced Planning for Students)
- Part-Time Financial
- OOP Funding for other provinces outside of Ontario
- US student aid – for United States citizens (US Federal Student Aid loan opportunities, private loans (non-government), Veteran Affairs certification requests for benefits & education tax credit
Your feedback is important to us. Please take a couple of minutes to let us know how we did by completing our University Admissions and Outreach Satisfaction Survey.
How can I defer my offer of admission?

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